Call us at
845-786-5819

9AM to 8PM
7 days a week

Email us at support@kidbrook.com


Remote Helpdesk

This service must not be activated unless instructed to do so by a Kidbrook technician. You must first call and speak with a technician and they will give you instructions on what to do. Once active the technician will be able to view and control your computer just as if we were sitting in front of it. This requires no previous installation of any special software on your machine to function. At any point while we are connected you will have ability to disconnect our session and our ability to access your machine will then be terminated.


Activate Remote Session #1 (Windows Users Only)

Activate Remote Session #2 (Mac Users Only)

 NOTE: The above remote access session software are to be downloaded and run by customers only when instructed by Kidbrook technician.